- CD-R King. I was in SM last week to buy some CDs and DVDs. I was about to get my priority number but found out that nihubas na ang ilang butanganan. But I guess I was fortunate enough coz there was this old woman (gikapot na tingali to siyag huwat) which gave her number to me. It read 27. And they are serving 15. Meaning, next batch nako. But at least kay 1-50 ra sila. After 25 minutes (more or less), gitawag na akong number. Daghan man gud pud ang wala pagtawag nila (siguro giapangkapoy na). Ug sa dihang binundakay ang show. I don't understand why they have to show to their customers that they are annoyed... Ug kung gikapoy sila, nganong apilon man ang customer. Kinahanglan na gyud na nila i-overhaul ilang system of serving their customers para mas dali, efficient and dili mag-antos ang mga mamalitay.
- Capitol Post Office. Kani, grabee gyud ni. It caused a heartache gyud. Pirte nako kapungot ani kay nagdali ko bah nga makapadala sa mga newspaper to the LPP. I went there twice. First in the morning but ABSENT daw ang in-charge so wala. I went back in the afternoon only to be told that I can't buy the stamps 'coz busy ang in-charge (nag-audit ang in-charge). i asked if kinsa man pwede mu-take charge coz after all, it is a post office. Ug sa dihang giingnan ko nga dili pwede kay walay lain nga pwede mubaligya! What the f*^*k! Ana diay nah? maypa manira na lang sila. I went back there ganiha. Wala nay available na 20-denomination said the in-charge. Ug sa dihang pwede ra diay nga dili stamp kay naa silay sticker! Pasabta ko! Nganong wala naman lang gyud ko ingna nga nila ana. Kinahanglan pa gyud ko magbalik-balik??? Are we going to blame it on the system again? Or tapulan ug walay initiative lang gyud sila. Nah! If makasuway mo anang naa sa window nga babaye kay maPikal gyud ka. Murag nakaminos. Isog kaayo nga murag dili musugot nga mu-mail ka. Sakto man unta sila sa weldo. Unsay problema? Tapulan lang gyud ug wala kaila kung unsa ang SERVICE.
Showing posts with label service. Show all posts
Showing posts with label service. Show all posts
Monday, March 31, 2008
Beast In Customer Service
Subscribe to:
Posts (Atom)